ISO 9001:2000

Quality at KENT is a subject we take seriously. Following an ISO audit our Assessor commented:

“Taking in all activities in three separate locations has shown KENT to have a very powerful and pro- active Quality Management System. High levels of competency have been observed in all the areas."

We offer this quality throughout our business and operations and in all our customer relations.

All Services are to ISO 9001:2000. KENT promises to supply you with the highest quality products, technical support, and customer service. If you feel that we could improve this in any way please contact us through one of the links on the contacts page.

KENT is an ISO 9001 :2000 accredited company in all its European operations ensures that the procedures within the company are documented and the processes followed. The benefit to our customers is that we guarantee a consistent approach to the supply of our products.

• Freephone customer order line.
• Dedicated fax order line.
• Free Material Safety Data Sheets on all appropriate products.
• Free standard delivery.
• Freephone technical help line.
• Regular visits and demonstrations at your premises by trained sales personnel.

On top of the highest quality standards we also ensure that you receive our products on time every time, through our guaranteed delivery systems operating throughout Europe.

All KENT products are tested to the highest standards, and where appropriate you will see TÜV and other rigorous independent approvals.  In addition to external controls we continually strive to improve the performance of our products through our own laboratory testing ensuring that you receive products designed and developed at the cutting edge of technology, offering an optimum balance between the needs for performance and environmental needs.  All KENT products have been CFC-free for many years now and our range of high performing water-based products is increasing.

Related Links: Environmental Policy

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